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USA
Remote Support Service
Remote Support Service
Remote support service is limited to customer technical difficulties only. Service is not provided on weekends and holidays. Connection may be weak or unstable due to network status. Please try reconnecting if you are having difficulties.
- Service hours: weekdays 09:00-11:00, 13:00-17:00
- Remote support service does not support product inquiries or customer complaints. Go to remote support service File complaints
Requesting remote support service
STEP.1
You may proceed with the remote support service after contacting our customer service center. (**Local Customer Support Phone Number**)
STEP.2
After log-in, click on the remote service icon on the right side
The service is available to registered users only. Please register before use.
STEP.3
After accepting the remote service request from the technician, remote support service will begin.