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Terms & conditions / Privacy statement

Effective : 2018. 03. 21.

Generals

Autonics establishes the handling policy as follows in order to comply with the regulation on the protection of personal information according to the Act on Expansion of Dissemination and Promotion of Utilization of Information System and Personal Information Protection Act, protect the customer’s personal information and benefits according to Article 27-2 of Act on Expansion of Dissemination and Promotion of Utilization of Information System and smoothly handle the customer’s complaints related to the personal information.

  • 1. Autonics will make the public notice (or individual notice) of its policy on the handling of personal information through the website of Autonics (http://www.autonics.com)
  • 2. The customer is recommended to check our policy on the handling of personal information time to time by visiting the website of Autonics.
  • 3. If there is the difference between this policy on handling the personal information and the individual policy on handling of personal information for each business department, the individual policy on handling of personal information for each business department takes precedence.
  • 4. If you do not want to get your personal information to get collected, used or assigned (“handled”) as follows, you may not agree on the handling. Provided that if you fail to agree on the individual policy on handling of personal information for each business department, you may not use the whole or a part of the services.

1. Purpose of handling the personal information

The policy on the handling of personal information has critical implications as follows.

  • 1. It transparently shows how Autonics gathers what information, how the gathered information is used, with whom it is shared (to who it is provided) and when and how the information whose goal of retention has been achieved is destroyed.
  • 2. It also shows what right the user has as the owner of the information, and what method and procedure he can exercise that right.
  • 3. If there is any infringement of personal information, it shows how the additional damage can be prevented, to whom the contact should be made and what kind of assistance can be acquired to recover the damage already done.
  • 4. Most of all, it defines the rights and obligations on personal information between Autonics and the user and becomes the means to ensure that the user has the right of determining his own personal information.

2. Items of personal information to be handled

  • 1. The user can use most of the Autonics services such as search of product or industry group, forum and corporate information in the same way as members without joining the membership.
  • 2. If the user gets the membership to use the personalized or membership services such as data download, My Page, application for education and questions, Autonics collects the minimum personal information required for the use of services.
  • 3. In the time of joining the membership, Autonics collects the following personal information form the applicant.

    - In the time of joining the membership, Autonics gathers the required information such as member’s ID, password, name, email, cell phone number (dual joining checking information CI/DI), address, work information and telephone number. Also as the optional information, Autonics collects the ‘contact point, industry, department, workplace/school, department, staff/specialty, key products and field of interest.

  • 4. The following personal information is collected from the users in the process of using the service.
Service, Item of personal information to be collected
Service Item of personal information to be collected
Event [Required information] ID, password, telephone number
[Optional information] Name, company, department, address
Application for education or seminar [Required information] ID, password, telephone number, cell phone number (CI/DI), email address
[Optional information] Name, company, department
Registration of topics [Required information] ID, password, category of topic, contents ID
[Optional information] Selection of product, tag
Question on product, request for customer service, other questions, suggestion on the improvement of product, reporting of inconvenience, application for catalogue [Required information] ID, password, type of question, contents, telephone number
[Optional information] Selection of product
Reservation for technical support [Required information] ID, password, type of consulting, telephone number, cell phone number (CI/DI), email address, work address, contents of consulting, current time, reserved time for consulting,
[Optional information] Name and product information
Application for customer service for products [Required information] ID, password, name of courier company, invoice number, addressee
[Optional information] Product information, symptom/problem
Application for circulatory service [Required information] ID, password, work address, applicable equipment, quantity, environment of use
[Optional information] Others
Application of catalogue [Required information] ID, password, type of question, title, contents, address, type of catalogue
Database [Required information] ID, password
Event
Item of personal information to be collected
[Required information] ID, password, telephone number
Application for education or seminar
Item of personal information to be collected
[Required information] ID, password, telephone number, cell phone number (CI/DI), email address
[Optional information] Name, company, department
Registration of topics
Item of personal information to be collected
[Required information] ID, password, category of topic, contents ID
[Optional information] Selection of product, tag
Question on product, request for customer service, other questions, suggestion on the improvement of product, reporting of inconvenience, application for catalogue
Item of personal information to be collected
[Required information] ID, password, type of question, contents, telephone number
[Optional information] Selection of product
Reservation for technical support
Item of personal information to be collected
[Required information] ID, password, type of consulting, telephone number, cell phone number (CI/DI), email address, work address, contents of consulting, current time, reserved time for consulting,
[Optional information] Name and product information
Application for customer service for products
Item of personal information to be collected
[Required information] ID, password, name of courier company, invoice number, addressee
[Optional information] Product information, symptom/problem
Application for circulatory service
Item of personal information to be collected
[Required information] ID, password, work address, applicable equipment, quantity, environment of use
[Optional information] Others
Application of catalogue
Item of personal information to be collected
[Required information] ID, password, type of question, title, contents, address, type of catalogue
Database
Item of personal information to be collected
[Required information] ID, password

3. How to gather the personal information

1. Autonics gets the consent of the user at its website according to the procedure for the consent on the collection of personal information when it tries to gather the personal information which can be traced back to the user.

2. Autonics makes the public announcement of any matters related to the collection of personal information through its privacy policy or terms and conditions in its website. If the member click “Agree” on the contents above, he is considered to have agreed on the collection of personal information.

3. Autonics makes the public announcement of any matters related to the collection of personal information through its privacy policy or terms and conditions in its website. If the member click “Agree” on the contents above, he is considered to have agreed on the collection of personal information.

4. Handling and retention period of personal information

The website of Autonics destroys the member’s personal information without delay as soon as the goal of collection of personal information is achieved.

But, if the personal information needs to be retained according to the laws including Commercial Act even if its goal is achieved, the Company may retain the member’s personal information.

  • - If the laws including Commercial Act require it to be retained,
  • - Records on the customer’s complaints and dispute handling: 3 years
  • - The retention period has been notified to the members or specified through fair process
  • - The personal consent of the member is acquired

The following information is retained for the period specified below due to the following reasons.

Item, Retention period, Ground for retention, Notes
Item Retention period Ground for retention Notes
Information on trainees on application for training 1 year Company’s regulation and policy Issuance of certificate of training: response to the trainee’s request for issuance of certificate of training
Information on the application of event and questionnaire 1 year Company’s regulation and policy Visit to company, provision of giveaway and enhancement of service taking into consideration the customer’s opinion
Information related to the transaction, and certificate 1 year Framework act on national taxes and corporate tax act  
Information on recruitment Destruction as soon as goal is achieved Company’s regulation and policy Personal information on applicant used for document review and interview
Record on the customer’s complaints or dispute handling 3 years Company’s regulation and policy Enhancement of service for improvement of inconvenience

Retention period

Information on trainees on application for training
Information on trainees on application for training
Retention period 1 year
Ground for retention Company’s regulation and policy
Note Issuance of certificate of training: response to the trainee’s request for issuance of certificate of training
Information on the application of event and questionnaire
Information on the application of event and questionnaire
Retention period 1 year
Ground for retention Company’s regulation and policy
Notes Visit to company, provision of giveaway and enhancement of service taking into consideration the customer’s opinion
Information related to the transaction, and certificate
Information related to the transaction, and certificate
Retention period 1 year
Ground for retention Framework act on national taxes and corporate tax act
Notes  
Information on recruitment
Information on recruitment
Retention period Destruction as soon as goal is achieved
Ground for retention Company’s regulation and policy
Notes Personal information on applicant used for document review and interview
Record on the customer’s complaints or dispute handling
Record on the customer’s complaints or dispute handling
Retention period 3 years
Ground for retention Company’s regulation and policy
Notes Enhancement of service for improvement of inconvenience

5. Delegation of handling the personal information

1. Autonics does not provide the personal information to any third parties without the user’s consent except the followings.

  • - The member makes the prior consent.
  • - The user consent on the provision of personal information to use the service of the outside supplier.
  • - It is performed according to the laws, the procedure and method specified in the law for the purpose of investigation or as asked by law reinforcement agency.

2. Autonics delegates some works to the outside service provider for the provision of service and specifies the matters for the outside service providers’ safe handling of the personal information according to the related laws.

Outside service providers handling the personal information, Contents of work
Outside service providers handling the personal information Contents of work
Nice Holdings Co., ltd. Certification of real name and verification of self
Maillink Co., Ltd. Automatic mail and SMS transmission
Midasit Co., Ltd. Personal information on recruitment
DB Secure Co., Ltd. Encryptoin of sensitive personal information (password)

3. Among the works delegated to the outside service providers, the following works are delegated to the overseas service providers. Autonics does not provide the user’s personal information to overseas service providers except the storage of data and operation of service. The following companies are all overseas companies of Autonics and protect the user’s information according to the information protection policy which is the same with that of Autonics and conduct the work under the control of head office of Autonics.

개인정보 항목, 이용목적, 보유 등의 상세 내용
Nation to which the personal information is transferred/ date and transmission method of personal information Item of personal information to be transferred Purpose of using the personal information of person to which the personal information is transferred and Name of person to whom the personal information is transferred and the contact point of person responsible for personal information Period of use or retention of persona information for the person to whom the personal information is transferred.
Korea / Once the personal information is collected, it is encrypted using the security servicer and transferred to the data server through the information network. Member’s ID, password, name, email address, contact point, industry, department, name of work/school, name of department, key products, and field of interest Storage and control of collected personal information It is retained until the member cancels his membership (except the retention is mandatory according to the related laws or regulation). If personal information needs to be used for the handling of customer’s complaints ever after the retention period is overdue, it is destroyed once the goal is achieved. (4800), Bansong-ro 513 bonegil 18, Haeundae-gu, Busan, Republic of Korea
master@autonics.com
China/ Once the personal information is collected, it is encrypted using the security servicer and transferred to the data server through the information network.(it is also located in China) Same as above Same as above Same as above 奥托尼克斯电子(嘉兴)有限公司) 浙江省嘉兴市云海路301号
master@autonics.com
Nation to which the personal information is transferred/ date and transmission method of personal information
Nation to which the personal information is transferred/ date and transmission method of personal information
Korea / Once the personal information is collected, it is encrypted using the security servicer and transferred to the data server through the information network.
Korea / Once the personal information is collected, it is encrypted using the security servicer and transferred to the data server through the information network.
Korea / Once the personal information is collected, it is encrypted using the security servicer and transferred to the data server through the information network.
Member’s ID, password, name, email address, contact point, industry, department, name of work/school, name of department, key products, and field of interest
Purpose of using the personal information of person to which the personal information is transferred and
Purpose of using the personal information of person to which the personal information is transferred and
Storage and control of collected personal information
Name of person to whom the personal information is transferred and the contact point of person responsible for personal information
Name of person to whom the personal information is transferred and the contact point of person responsible for personal information
It is retained until the member cancels his membership (except the retention is mandatory according to the related laws or regulation). If personal information needs to be used for the handling of customer’s complaints ever after the retention period is overdue, it is destroyed once the goal is achieved.
Period of use or retention of persona information for the person to whom the personal information is transferred.
Period of use or retention of persona information for the person to whom the personal information is transferred.
(4800), Bansong-ro 513 bonegil 18, Haeundae-gu, Busan, Republic of Korea
master@autonics.com
Nation to which the personal information is transferred/ date and transmission method of personal information
Nation to which the personal information is transferred/ date and transmission method of personal information
China/ Once the personal information is collected, it is encrypted using the security servicer and transferred to the data server through the information network.(it is also located in China)
Item of personal information to be transferred
Item of personal information to be transferred
Same as above
Purpose of using the personal information of person to which the personal information is transferred and
Purpose of using the personal information of person to which the personal information is transferred and
Same as above
Name of person to whom the personal information is transferred and the contact point of person responsible for personal information
Name of person to whom the personal information is transferred and the contact point of person responsible for personal information
Same as above
Period of use or retention of persona information for the person to whom the personal information is transferred.
Period of use or retention of persona information for the person to whom the personal information is transferred.
奥托尼克斯电子(嘉兴)有限公司) 浙江省嘉兴市云海路301号
master@autonics.com

- If there is any change in the delegated work or the service provider, Autonics would make public announcement of the change through the policy on the handling of personal information.

6. Provision of personal information to any third parties

The website of Autonics does not provide the user’s personal information to the outside except the followings.

  • - The user makes the prior consent.
  • - The provision is made according to the law or to the procedure and method specified in the laws for the purpose of investigation.

7. Destruction of personal information

  • 1. Procedure of destruction
    The information provided by the members for joining would be stored for a certain period of time according to the internal policy or other information protection laws once its goal is achieved before being destroyed. The personal information would not be used for purposes other than specified in the related laws.
  • 2. Destruction method
    • - The personal information printed out in paper: complete destruction (incineration or destruction, etc.), deletion using the dedicated incinerator
    • - Personal information stored in the form of electronic file: initialization or overwriting so that the data cannot be recovered
    • - If the part of the personal information shall be destroyed by administrator and the method specified in 1 is hard to perform, the following actions shall be taken.
      • a) In case of electronic file: once the personal information is deleted, it shall be controlled in a way that it cannot be recovered.
      • b) In case of the records, prints, document or other media other than specified in 1 above: delete it with masking or punctuation.

8. Rights and obligations of information subject and method of exercising it

The customer may exercise the following rights as the information subject

  • 1. Request for access to personal information. You can ask us to show the personal information file kept by Autonics according to Article 35 (5) of (Access to personal information) of Personal Information Protection Act. The access may be restricted according to Article 35 (5) of the Act in the following cases even if asked for the access to the personal information.
    • 1) When the access is prohibited or restricted according to the laws.
    • 2) The access may the other person’s life or body or unfairly damages other person’s properties or benefits.
  • 2. Request for correction or deletion of personal information

    You may ask Autonics to correct or delete the personal information file according to Article 36 (Correction or erasure of personal information) of Personal Information Protection Act unless the information is specified to be kept under other laws.

  • 3. Request for suspension of processing the personal information. You may ask Autonics to suspend the processing of the personal information file kept by Autonics according to Article 37 (Suspension of processing of personal information) of the Personal Information Protection Act. If the request for suspension the processing of personal information is made, the request may be rejected according to Article 37 (2) of the Act.
    • 1) Where special provisions exist in law or it is inevitable to observe legal obligations
    • 2) Where it may probably cause damage to the life or body of a third party, or improper violation of property and other benefits of a third party
    • 3) Where the data subject fails to express explicitly termination of the contract even though it is impracticable to perform the contract such as provision of service as agreed upon with the said data subject without processing the personal information in question.
  • 4. Protection of personal information for children of below the age of 14
    • 1) Autonics does not gather the personal information on children below the age of 14.
    • 2) If the personal information of children below the age of 14 is to be acquired due to some reasons, Autonics will try to get the consent of the legal representative of the children. Once the related work is finished, the information would be destroyed without delay and while the work is under processing, the personal information will be properly handled.
    • 3) The legal representative of the children with the age of below 14 may ask Autonics to access to, correction, deletion or suspension of process the children’s personal information.
  • - If you want to access, correct, delete, suspend the process or revoke the consent of personal information and contact the related department or person in charge of personal information in letter, phone or email, we will check the identity of caller and take proper action.
  • - If you ask us to correct any errors in personal information, we would not provide the personal information until the correction is completed. In addition, if the personal information having error has been already provided to any third party, we will notify that to the third party and take proper corrective actions.
  • - We hope that you make the input of updated information to prevent inadvertent accidents. Any accident arising from the input of incorrect information would be borne by the customer himself and if any faulty information is entered such as theft of other’s information, the membership may be lost or the use of service may be restricted.
  • - You have both the right of your personal information being protected and the duties of not infringing other person’s personal information.
    Take precaution so that your personal information is not disclosed and you do not infringe the personal information of other people including the postings.
    If you violate these duties such as theft of other’s personal information or input of faulty information, your service may be suspended or you may be punished according to the related laws.

9. Actions for safety of personal information

Autonics takes the technical, administrative and physical actions for the safety as follows according to Article 234 (2) and 29 of Personal Information Protection Act and Article 30 of Enforcement Decree of the Act so that the customer’s personal information is not lost, stolen, leaked, changed or damages as follows. Provided that if the personal information is disclosed due to the customer’s carelessness or Internet’ problem, Autonics does not bear any responsibility.

  • 1. Administrative actions
    • 1) Autonics prepares the regulation on the protection of personal information and have the staff members to understand it and comply with it.
    • 2) Autonics prepares the regulation on the protection of personal information and have the staff members to understand it and comply with it.
    • 3) Autonics prepares the internal procedure to monitor the compliance with the policy of processing (handling) the personal information and implement it on a continual basis. If any problem is found through the organization dedicated for the protection of personal information, it takes the immediate corrective actions.
    • 4) If Autonics handles the user’s personal information using the computer, it designates the persons for accessing to the personal information and grants the ID and password to them, which are revised on a regular basis.
    • 5) Autonics causes the new staff members to sign on the statement of the protection of personal information in recruiting the new members. In case of retirement, the Company makes the retiring staff members not disclose, damage or infringe the personal information obtained during the work.
    • 6) The transfer of the work by the person in charge of personal information is conducted in the secure situation and the responsibility of the accident related to the infringement of personal information is clearly defined after entering or quitting the company.
  • 2. Technical actions
    • 1) Autonics takes the action to prevent the computer virus or hacking from infringing the personal information using the latest vaccine program.
    • 2) Autonics controls the unauthorized access from the outside and protect the intracompany network using the invasion blocking system. For the guarantee of security, Autonics makes every effort to have all kinds of possible technical devices.
    • 3) Autonics strictly encrypts the critical personal information such as ID for storage and control.
  • 3. Physical actions
    1) Autonics sets the computer room and data room as the special restricted area and strictly controls the access to them.
    2) Autonics operates the web server and store the contents at a safe third place. By setting the place as the special protection area, it strictly controls the access to them by any person except the authorized personnel.

10. Collection of personal information by cookies

Autonics’ website uses the cookie in order to store and find out the member’s information time to time. Cookie is the very small text file which is used to operate the website of Autonics and which is sent by the server to the member’s browser and is stored in the hard disk. The website of Autonics uses the cookies for the following purposes.

  • - We analyze the frequency of access and access time for members and non-members and try to understand the user’s preference and field of interest, thus using the information for the target marketing and improvement of services.
  • - At the event sponsored by Autonics’ website, the information on the participation and visit frequency are collected and the opportunity for differentiated application is granted depending on the field of interest and used for the provision of differentiated information.
  • - The member has the option of installing the cookies. Accordingly, the member may allow all kinds of cookies to be stored by setting the option at the web browser, undergo the identification process whenever the cookie is stored or reject the storage of all kinds of cookies.
    As the method of rejecting the setting of cookies, you may allow the cookie, undergoes the checking whenever the cookie is store or reject the storage of all cookies by selecting the option at the web browser you use.
    You can reject the setting of cookies as follows.
    • - In case of Internet Explorer: Tool menu on the top of web browser > Internet option > Personal information > Setting
    • - In case of Chrome: Setting menu on the top of web browser > Advanced setting on the bottom of the screen > Button for setting the contents of personal information > Cookies

11. Transmission of advertising information

  • 1. Autonics does not transmit any advertising information for the operational income without the prior consent of the customers.
  • 2. When the Company transmits the push message for the smart phone (which is the advertising information) for the customer oriented marketing such as information on new contents or event information, the company would get the consent of the customers, marks the title of message with the word (advertising) in order to help the customer that he message has the advertising.
  • 3. If the advertising information is transmitted such as the email or SNS to the customers who agreed on the receipt of the message, the company takes the necessary actions such as marking the name of transmitters.

12. Person for protection of personal information

Autonics appoints the persons in charge of protection of personal information to protect the customer’s personal information and handle the customer’s complaints on the personal information. If you have any question on personal information, call the officer, manager or staff in charge of personal information protection. Any question on the website may be made to the administrator of the website.

Officer in charge of personal information protection
Officer in charge of personal information protection
Name: Kang Seong-Gu
Position: managing director
Title: Leader of administrative head offices
Manager in charge of personal information protection
Manager in charge of personal information protection
Name: Jung Gweon
Department: administrative team
Title: team leader
Staff in charge of personal information protection
Staff in charge of personal information protection
Name: Kim Myeong-Seon
Department: PR team
Title: team leader
Administrator in charge of website
Administrator in
charge of website
Name: Gu Tae-Woo
Department: PR team
Email: twkoo@autonics.com
Tel. : 032 610 2713

13. Department receiving and handling the application for review of personal information

If you want to report the personal information infringement or consultation, you may contact the person in charge of personal information via email, phone or mail or call Persona information infringement center inside Korea Internet & Security Agency, which is the public organization under the Ministry of Information and Communication. Personal information infringement center - Tel. No. : 118 / URL : http://privacy.kisa.or.kr

14. How to relieve the infringement

If your right on personal information is infringed or you need a consulting, you can call one of the following organizations.

15. Change in the personal information processing policy

This personal information processing policy is revised on May 1, 2018. If there is any change in the policy such as addition, deletion or amendment due to the change in the internal policy or security technology, we will give at least 7-days prior notice on it by posting the cause and contents of changes on the website. Provided that if there is a change in the significant contents such as provision of personal information to any third parties, change in the purpose of use or collection or the retention period, we will get the consent of the customers.

Version no. of personal information processing policy : V1.0

Effective date of personal informant handling policy : May 1, 2018

See the previous personal information handling policy : V1.0

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